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Jul 09, 2026 - 01:12 PM
We’ve provided several answers to questions related to Dexcom G7 , see some other helpful Q&A related to this product.
Question: What should you do if you have an issue with your order?
Answer: Contact the Customer Care team, available 24/7, for assistance with delays, missing items, or support needs. Having a responsive support team helps resolve issues quickly and ensures customer satisfaction.
Question: Do you need a prescription to order this device?
Answer: Yes, a valid and approved prescription is required to order this device. Requiring a prescription ensures that the device is used safely and under proper medical supervision.
Question: Does Universal Drugstore ship medications that need refrigeration?
Answer: Yes, cold-chain shipping methods are used to keep temperature-sensitive medications safe during transit. This maintains the effectiveness of sensitive medications.
Question: How do you clean the site before inserting the sensor?
Answer: Wash and dry your hands, then clean the insertion site with an alcohol wipe and allow it to air-dry completely. Proper cleaning reduces the risk of infection and ensures secure adhesion of the sensor.
Question: Is this compatible with Dexcom G6?
Answer: No, but Dexcom G6 is another CGM system by the same manufacturer. Each system uses its own sensors and app, so it’s important to select the right one for your setup.
Question: Is there a generic version available?
Answer: No, there is no generic version, but there are other similar CGM systems such as FreeStyle Libre and Dexcom G6. Knowing about alternatives is useful for comparing features, insurance coverage, and personal preferences.
Question: What app is compatible with this device?
Answer: The system works with the Dexcom Clarity app, which is used to view and analyze glucose data. Dexcom Clarity provides insights and reports that help users and their healthcare providers make informed decisions about diabetes management.
View all Dexcom G7 Questions & Answers
